Custom software and integrations
Custom tools and integrations that connect your website to the systems your team already uses, built and supported by our in-house developers.
Complex organizations rarely fit an off-the-shelf plugin.
Quote requests need to reach the right rep, product data lives in an ERP, and the team keeps a spreadsheet because two systems don’t talk to each other.
ThinkPod’s web and software team builds the custom tools and integrations that close those gaps, connected to your website and the systems you already use.
Our ThinkFWD process
Research, plan, execute, refine.
- ResearchWe learn how your team works, which systems hold your data, and what the people using the tool need from it.
- PlanFeatures, integrations, timeline, and cost agreed in writing before development starts.
- ExecuteSenior developers build and test the tool, with your team reviewing at each milestone.
- RefineOngoing maintenance and improvements as your business and systems change.
What’s included
Custom software and integration services
Scoped around your systems and your team’s process, then built by the same developers who support it.
CRM integrations
Website forms, quote requests, and orders connected to HubSpot, Salesforce, Zoho, or your current CRM.
CRM services →
Zoho implementations
Zoho setup, customization, and integrations planned around how your team works.
CRM services →
Custom web tools
Product selectors, calculators, portals, and internal tools built into your website.
Website design services →
System and API integrations
Connections between your website, CRM, ERP, and other business systems, so data moves without retyping. For healthcare organizations, that includes electronic medical records (EMRs). We work with the major EMRs and can build custom HIPAA-compliant integrations with most of them, platform permitting.
CRM services →
Data imports and automation
Product catalogs, customer data, and routine tasks moved and automated with checks along the way.
Website migration services →
Support and maintenance
Monitoring, updates, and improvements after launch, by the team that built it.
Support services →
What clients say
“I’ve had some pretty unique web functionality needs, and they have met my expectation each and every time. What I like most is their willingness to research solutions and think outside the box.”
Charlene Bell, IU Health Goshen
Fit
A good fit when
- Your team re-enters the same data in more than one system
- A plugin or platform feature gets you most of the way, but not all of it
- You use Zoho, HubSpot, Salesforce, or an ERP that should connect to your website
- You want one team responsible for the website and the tools connected to it
Questions
Frequently asked questions
What kinds of custom tools do you build?
Product selectors, calculators, quote and order tools, customer and partner portals, and internal tools connected to your website and business systems.
Do you work with Zoho?
Yes. Our web and software team handles Zoho setup, customization, and integrations.
Do you support what you build?
Yes. We offer ongoing support and maintenance, and the developers who built the tool are the ones who maintain it.
What does custom development cost?
It depends on scope, and we agree on cost before development starts. Most projects start at $10,000. Many clients begin with a Full Review and Recommendations, which starts at $3,500 and is credited 100% toward work that begins within 60 days.
Can you integrate our website with our EMR?
Usually, yes. We work with the major electronic medical record (EMR) systems and can build custom HIPAA-compliant integrations with most of them when the EMR allows it. Depending on the platform, that runs through your EMR plan, a hosted page, a form embed, or the API, and patient forms are HIPAA-compliant and covered by a BAA.
Related services
Services that work together
B2B E-commerce and Quote Request Carts
Online ordering and RFQ carts connected to your CRM.
Next step
Have systems that should talk to each other?
Tell us where your team re-enters data or works around your website. We’ll show you what a custom tool or integration would take.
Most projects start at $10,000, and ongoing partnerships start at $5,000 a month.
